FAQs

Curious About me?

Product & Features Product & Features

My Phoenyx is an AI-powered toy and app that helps children learn Spanish or Mandarin through play, conversation, and adventure. One character. Years of learning.

Download the app from the App Store or Google Play, create your child’s profile, and start instantly.

Mandarin and Spanish, with more coming soon.

Screen free toy for kids 3-5 and gamified app for kids 6-12.

Yes. It uses simple, age-appropriate language and positive reinforcement.

The parent app lets you set languages, difficulty, and themes. My Phoenyx adjusts as your child learns.

Yes. Conversations are encrypted and data is stored temporarily (30 days) for progress tracking. We never sell or share your child’s data.

Yes. Parents can review, modify, or delete data directly in the app.

Premium lessons, stories, and activities cost $14.99/month. The first month is free; cancel anytime.

The Toy The Toy

Yes. Phoenyx Toy is screen-free plush toy designed for the little ones.

An internet connection is required for most features.

1–2 days with standard use.

Yes, the toy comes with a 1-year warranty for manufacturing defects.

Orders & Returns (Toy only) Orders & Returns (Toy only)

Starting in the U.S. only. Join the waitlist for updates on expansion.

Return within 30 days of delivery for a full refund. Email support@myphoenyx.com to start a return.

Feedback & Community Feedback & Community

Absolutely! Email feedback@myphoenyx.com—we’d love to hear from you.